Nursing home neglect
A private nursing home chain enforced such strict rations on diapers that staff wrapped residents in towels and plastic garbage bags Nike Shoes to keep their beds dry.
A resident at a Bradford home who was prone to falls was left alone on a toilet. The resident fell and sustained a head injury.
Responding to Thursday front page Toronto Star story on the rape of one senior in a home, al Nike Shoes legedly by a male nurse, Health minister Deb Matthews has ca Nike Shoes lled an emergency meeting at her office with nursing home leaders Friday to find out what is going wrong in the publicly funded system.
need to have a very, very serious conversation with them, Matthews said.
have a duty to report (assaults and abuse.) I need to know they are following the law. We have zero tolerance for homes that break the rules. It has since investigated 2,993 complaints and critical incidents, like broken bones or assaults.
We analyzed more than 1,500 of those inspection reports and found at least 350 cases of neglect where residents were left in soaking diapers, suffered untreated injuries, bedsores, dehydration, weight loss or were put at risk from outdated care plans that ignored changing medical needs. Other reports, scrutinized for Thursday story, focused on abuse.
Today the Star probes the issue of neglectful treatment of home residents.
The reports reveal that many families have no idea what their loved ones are subjected to. Inspectors found that some homes do not disclose problems to the ministry or police.
For example, Hallowell House in Picton, owned by the private chain Revera Long Term Care, did not immediately notify families of four residents to say their loved ones had suffered related to their continence care, according to a ministry report from a September 2010 inspection.
The neglect stemmed from a staff member who skipped a room during rounds, Janet Ko, Revera vice president of communications, said in an email.
Ko said staff on the next shift, which began two hours later, tended to the residents. The home has since reviewed its procedures on notifying family, she said.
Diaper shortages can be found in many of Ontario 627 homes, said Sharleen Stewart president of the union representing front line nursing home staff.
members tell us the shortages leave residents with rashes and sores, said Stewart, of the Service Employees International Union, which represents 50,000 Ontario health care workers, including 22,000 nursing home employees.
The health ministry gives homes a maximum of $1.20 a day to buy diapers for each resident.
At Revera, the company told the Star it every penny it receives for continence care on continence care. Ministry investigators found that staff members had complained of diaper shortages.
In her statement, Revera Ko wrote, is a complex area and there isn a one size fits all approach to managing cases. Each resident requires an individualized plan that looks at their unique needs and requirements.
take these matters very seriously, and for us one incident is one too many. Catharines, for diaper shortage problems.
Last November a ministry inspector wrote, different nursing staff members working the day shift from all home areas indicated they are only provided with one (diaper) per (eight hour) shift for the resident and frequently have to go to another home area to try and borrow products. Since staff could not find a replacement, the resident was only given a paper insert to keep urine from the senior wound.
Two months later, in January 2011, t Nike Shoes he ministry was back at the same home, this time investigating a complaint from a family who said their loved one was wearing the same diaper from the previous day and it was soiled. Staff were also given new training.
Ko dismissed allegations that a Revera home in north Etobicoke rations diapers.
But one current and one former resident of Westside Long Term Care on Albion Rd. told the Star residents are only given one diaper per eight hour shift.
all we ever get one a shift, said 88 year old resident Doreen De Guara.
shouldn have to go looking for briefs when they needed, De Guara said. not right.
embarrassed that I embarrassed.
At Westside, Evans said she kept a private supply of pull ups in her room, which were more comfortable than the cheaper diapers the home purchased.